Kristina Szabova is an etiquette and protocol consultant based in London, United Kingdom, offering courses on a special project basis nationally and internationally.

Virtual Courses including the Online Finishing Program, webinars and live or pre-recorded trainings

We reserve the right to modify the Online Finishing Program, webinar or live session dates, times, syllabus, content and prices. Virtual courses may be live or taped and available at scheduled times detailed on the Manners with Kristina website.

Taped courses will not allow chat functionality or a live question and answer session. Live courses may offer chat functionality and a live question and answer session but it is not guaranteed that every attendee will be able to ask a question due to time constraints on the scheduled course beginning and end time and any technical difficulties that may arise.

The Online Finishing Program gives unlimited access to materials for one year from the date of payment.

Programs are intended for one user per payment. It is illegal to copy, replicate, share, record, stream or distribute any videos or material included in Manners with Kristina’s virtual courses. Any reproduction, recording or distribution of this content will result in immediate legal action. All of the contents of the Online Finishing Program / virtual webinars, pre-recorded or live trainings are protected from copying under UK and international copyright laws and treaties. Any unauthorised copying, alteration, distribution, transmission, performance, display or other use of this material is strictly prohibited.

Video or audio recording of any course or workshop given by Kristina Szabova is strictly prohibited. Course offerings and content will be agreed ahead of the scheduled course and will cover as much information as possible within the period of time agreed. Refunds will not be offered for course content that is not covered due to time restraints of the course time booked.

Virtual courses are not refundable, cancellable or exchangeable.


The Materials, Course, Worksheets, Videos, PDFs, and Website provided by the course provider are the property of Kristina Szabova, including all copyrights, trademarks, patents and other intellectual property. Kristina Szabova owns all rights, titles and interest in and to the intellectual property. For any questions or to anonymously notify us of infringement of the above, please contact [email protected]

Online Finishing Program Copyright ©2022 Mannerswithkristina. All rights reserved.


The day before an in-person course we will ask that each client informs us if they, or anyone they have come into contact with in the last seven days, has knowingly had symptoms of COVI-19 or tested positive for COVID-19. If a registered client develops symptoms of COVID-19 or is tested positive we will offer a full refund to the client. We reserve the right to ask to see a medical note or results of the test.

All in-person courses will follow all local and national laws and guidelines, as well as venue mandates.

Course Cancellation

For individual courses, cancellation within 72 hours will result in a full refund. Rescheduling individual courses must be done at least 72 hours prior to the course. Courses not cancelled or rescheduled within 72 hours will not be refunded. Courses cannot be rescheduled more than twice. After the second rescheduling, to reschedule the course for a third time, the client will incur a new course fee equal to the amount of the initial course fee.

For group courses, cancellation within two weeks will result in a full refund. Rescheduling group courses must be done at least two weeks prior to the course. Courses not cancelled or rescheduled within two full weeks will not be refunded.

Kristina Szabova reserves the right to cancel a course at any date or time for any unforeseen circumstance. In the case that Kristina Szabova may need to cancel a course, 100% of course funds will be reimbursed and clients will be notified with as much advance notice as possible. Client travel will not be reimbursed.

Etiquette Course Prices

Prices are given in USD (United States Dollar), GBP Sterling (United Kingdom Pounds) and EUR (European Union currency). Course costs listed remain solidified only once payment is made and costs may change up until the class is booked.

Corporate Etiquette Courses and Programs

Kristina Szabova has permission to use the corporate names of past clients when speaking to prospective clients unless told otherwise by the client in written form.

Etiquette Course Payment

The methods of payment accepted by Manners with Kristina include but are not limited to: cash, bank transfer, credit or debit cards). Upon registration, 100% of the course to be paid upfront in order to confirm registration.

Online Courses

All purchases and rentals of online courses, in the form of videos or printed materials, are final sale and cannot be refunded or exchanged.


Manners with Kristina is committed to making its website accessible to all its users. Video courses and webinars are closed-captioned. We welcome feedback by email to [email protected]

Manners with Kristina Website Terms and Conditions


These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to Manners with Kristina’s use of cookies in accordance with the terms of Manners with Kristina’s privacy policy / cookies policy.

Licence to Use Website

Unless otherwise stated, Manners with Kristina and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You may not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for any reason including commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.
  • Copy course content for commercial use

Acceptable use

You may not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You may not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You may not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Kristina Szabova’s express written consent. You may not link this website to any other without written consent from Kristina Szabova. WE/I/US/Manners with Kristina refers to the business entity of Kristina Szabova.

You may not use this website to transmit or send unsolicited commercial communications.

You may not use this website for any purposes related to marketing without Kristina Szabova’s express written consent.

Restricted access

Access to certain areas of this website is restricted. Kristina Szabova reserves the right to restrict access to areas of this website, or indeed this entire website, at Kristina Szabova’s discretion.

If Manners with Kristina provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Manners with Kristina may disable your user ID and password in their sole discretion without notice or explanation.

User Content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Kristina Szabova a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Kristina Szabova the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Kristina Szabova or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Kristina Szabova reserves the right to edit or remove any material submitted to this website, or stored on their servers, or hosted or published upon this website.

Notwithstanding Kristina Szabova’s rights under these terms and conditions in relation to user content, Kristina Szabova does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No Warranties

This website is provided “as is” without any representations or warranties, express or implied. Manners with Kristina makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Manners with Kristina does not warrant that:

this website will be constantly available, or available at all; or

the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.

Limitations of liability

Manners with Kristina will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

to the extent that the website is provided free-of-charge, for any direct loss;

for any indirect, special or consequential loss; or

for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Manners with Kristina has been expressly advised of the potential loss.


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Manners with Kristina liability in respect of any:

death or personal injury caused by Manners with Kristina negligence;

fraud or fraudulent misrepresentation on the part of Manners with Kristina; or

matter which it would be illegal or unlawful for Manners with Kristina to exclude or limit, or to attempt or purport to exclude or limit, its liability.


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Manners with Kristina has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Manners with Kristina officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Manners with Kristinaofficers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Manners with Kristina.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


You hereby indemnify Manners with Kristina and undertake to keep Manners with Kristina indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Manners with Kristina to a third party in settlement of a claim or dispute on the advice of Manners with Kristina legal advisers) incurred or suffered by Manners with Kristina arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of These Terms and Conditions

Without prejudice to Manners with Kristina other rights under these terms and conditions, if you breach these terms and conditions in any way, Manners with Kristina may take such action as Manners with Kristina deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


Manners with Kristina may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.


Manners with Kristina may transfer, sub-contract or otherwise deal with Manners with Kristina rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with Manners with Kristina’s Privacy Policy, constitute the entire agreement between you and Manners with Kristina in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with New York state law, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of New York state law.

Registrations and Authorizations

Kristina Szabova is an etiquette and protocol consultant based in London, UK.